Warranties in the Waterproofing Industry: Cover & Requirements

If you’ve ever had waterproofing done on your deck, did those who did the service give you a good warranty on the work? Warranties in the waterproofing industry can sometimes get complex as many physical labor warranties are. One reason waterproofing warranties get so confusing is because they typically involve ones from the manufacturer, installer, and involve numerous legal terms.

All you need to understand with your warranty is the work being done is going to stand up to what’s promised. Any waterproofing company not providing a warranty basically removes the layer of trust between you and them.

It’s not to say the above scenario necessarily means you’ll receive bad products or workmanship. Nevertheless, you’re better off having a warranty for peace of mind, as long as you understand the terms.

So what are those terms, and what are the standard requirements?

Let’s examine this further, including limitation catches that could prove problematic for both you and the installer.

What to Look for in a Typical Waterproofing Warranty

You’ll find a lot of warranty templates online showing what’s typical in the waterproofing industry. Most of these are no more than a couple of pages, with the first page providing the primary information.

At the top of the first page, you should look for the warranty number, the date it’s issued, and the expiration date.

Below this, you’ll see more specifics about what the project entailed, plus the name of the person who did the work. This usually includes the owner of the waterproofing company, along with type of work conducted.

In the middle section comes the legalese, or several paragraphs describing the features behind the warranty. Here, you’ll get it in writing how many years the warranty is good for, waterproofing product quality, obligations and owners rights, then the signature of the company owner.

Within all that legal language, you need to extract three main essentials to see whether the warranty is really worth the effort.

What Essentials Do You Need in Your Warranty?

Take a look at three important aspects in your warranty to see whether you can use it if something goes wrong:

  • See what the conditions are to make your warranty valid in the future. Despite a long-term warranty on the waterproofing product, it might exclude many common conditions that could occur.
  • Scope out what the obligations are for the waterproofing company if you present a warranty claim. Will they give your money back, or fix a particular problem you discovered? Some companies may only reimburse partially on repairs needed.
  • Ask the waterproofing company if they’ll honor the warranty throughout the provided term. Some companies could go out of business or have other issues before the term expires. If you can get a promise they’ll honor it anyway, you won’t have to waste time and money finding someone else to do repairs.

Properly Communicating Limitations

All waterproofing warranties are going to have some kind of limitations, particularly in not providing repairs if something beyond their control happens. Nevertheless, these limitations should stay within reason and not become excessive.

You may have to talk directly with the waterproofing provider to find out what their limitations are if they don’t provide this clearly in print.

Overall, though, you shouldn’t get waterproofing service based merely on a warranty. The best plan is to hire a company with the proper expertise so you don’t have to fret over a warranty’s details.

At Pli-Dek Systems, we guarantee our waterproofing work and specialty coatings.

Contact us to learn more about our expert services and how we help those in architecture, contractors, and business owners.